terms & conditions

customer care

we value your satisfaction and are committed to providing excellent customer service. if you have any questions, concerns, or require assistance, our customer support team is here to help. you can reach our customer support team via email at (contactus@pek.llc). we aim to respond to all customer inquiries as promptly as possible during our regular business hours.

privacy & safety

At pēk, we are committed to protecting your privacy and ensuring the safety of your personal information. this privacy and safety policy outlines our practices concerning the collection, use, disclosure, and security of your data, as well as our commitment to product safety.

1. information collection and use

1.1 personal information: We collect personal information, such as your name, address, email, and phone number, when you place an order or interact with our website. we use this information to process your orders, provide customer support, and communicate with you about our products and services.

1.2 non-personal Information: we may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our website. this information helps us improve our website and tailor our marketing efforts.

2. information sharing

we do not sell, rent, or trade your personal information to third parties for marketing purposes. however, we may share your data with trusted service providers, such as payment processors to fulfill your orders.

3. data security

we take data security seriously and employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. these measures include encryption, firewalls, and access controls.

4. product safety

4.1 quality assurance: we are dedicated to providing safe and high-quality snacks. our products are produced in accordance with rigorous quality and safety standards.

4.2 allergen information: please review the product labels and ingredient lists carefully to identify potential allergens. If you have specific allergies or dietary restrictions, contact our customer support team for assistance.

5. cookies and tracking technologies

we use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information about your website usage. you can manage your cookie preferences through your browser settings.

6. children's privacy

our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their personal information, please contact us, and we will take appropriate action.

7. changes to privacy and safety policy

We may update this privacy and safety policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will apply to all data collected after the effective date of the updated policy.

8. contact information

If you have questions or concerns regarding your privacy, data security, or product safety, please contact us at (contactus@pek.llc).

last updated: 11/18/2023

payment methods

​- credit / debit Cards

-paypal

-apple Pay